Nothing happens when I press the AE plug-in login button. | Voters

Nothing happens when I press the AE plug-in login button.

complete

진

진영 남

I ran it with administrator rights, and the browser's pop-up blocker is also turned off.

August 16, 2022

Beatrice (LottieFiles)

marked this post as

complete

haris

marked this post as

in progress

Our team is currently working on a fix for this issue 💪

Nick

Hi there 
Thank you for reporting this issue with us. It seems that there is a login issue for AE version 2019 & 2020 for Windows. We are working on fixing this issue as soon as possible. In the meantime, the workaround would be to upgrade AE to version 2021.
Apologies for any inconvenience caused. We will let you know once the fix is available.