Hi 唐瑜,

Thank you for contacting us and we are sorry to hear about the plan confusion. I understand that this was not what you were expecting and that you would like to request a refund.

Please be assured that we have initiated the refund process for your account and you should receive your refund within the next few business days. Additionally, we have replied to your ticket to confirm the details of the refund process.

We apologize for any inconvenience this may have caused and we hope to have the opportunity to serve you better in the future.

If you have any further questions or concerns, please do not hesitate to contact us.