I need a refund... I got automatically charged for a new year today but I don't want the subscritpion | Voters

I need a refund... I got automatically charged for a new year today but I don't want the subscritpion

jorge@fintefy.com

Haven't used the software for so long and it automatically renovates, this was not clear

April 14, 2025

Haleeza Hadzis

Hi Jorge,
We’ve reached out to you via support ticket #49036 regarding your refund request. We’d really like to help get this sorted for you, so when you have a moment, please reply directly to the ticket.
If you have any questions or need further assistance, don’t hesitate to let us know. 
Best regards,
Haleeza
LottieFiles Support Team