Stuck on render | Voters

Stuck on render

closed

Ívar Björnsson

Lottie crashed and now I can't render anything through the plugin in After Effects. Have tried to uninstall, update After Effects, nothing works. Help please.

August 5, 2021

Jessy

marked this post as

closed

Nick

Hey Ivar
Can you kindly drop an email to our support team @support@lottiefiles.com  with the below details
1) The After Effects version you're using.
2) The exact operating system you're using (e.g. mac OS Catalina, version 10.15.6)
3) Language of the plugin
4) Language of the os
5) Source file (if possible)
6) A screenshot of what is or isn't happening with the plugin within AE (sometimes getting a clear visual can be really helpful).