JavaScript error
closed
Nick
closed
Haleeza Hadzis
Hi Manion we have an existing bug reported for this issue. Could you please send an email to support@lottiefiles.com and provide the following details:
1) The exact operating system you're using (e.g. mac OS Catalina, version 10.15.6)
2) Language of the plugin
3) Language of the os
4) Source file (if possible)
5) A screenshot of what is or isn't happening with the plugin within CC (sometimes getting a clear visual can be really helpful).
This will help our engineers to further investigate the issue. Thank you!