LottieFiles NoConnection
closed
sabin antony
I am facing the same issue, what was the fix? Patrick Krischke
Patrick Krischke
sabin antony: IT had to whitelist some IPs
haris
closed
haris
Patrick Krischke Following-up on this issue, are you still having difficulties with connectivity?
Patrick Krischke
haris: Hi, no all good, thanks.
Haleeza Hadzis
Hi Patrick Krischke can you please send an email to support@lottiefiles.com and provide more context on what happened when you launch the XD plugin? Please include screenshot to help us understand the issue better. Thank you.
Patrick Krischke
Haleeza Hadzis: Hi Haleeza Hadzis I send an email with the requested screenshots. Thank you for the support.