Can’t login to plugin
closed
Brandon Li
I can’t do the initial login to the extension. I do: Window > Extensions > LottieFiles > click Login
I see a loading spinner for a few seconds. Nothing happens, and then I just see the login page again.
Any ideas about this problem?
I sent an email to support@lottiefiles.com already
Nick
closed
Brandon Li
I was able to fix this. When I clicked login it opened a website in a browser window, but my computer did not navigate to the correct browser window so it seemed like nothing happened. When I found the right browser tab, I was able to login successfully on the LottieFiles website. Maybe there should be some text in this extension explaining that "Login" will open in a browser window